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Questions Every Buyer Should Ask A REALTOR® Knowing whether
or not your REALTOR® practices real estate on a full-time basis
can give you a piece of the puzzle in foreseeing scheduling conflicts
and, overall, his or her commitment to your transaction. As with any
profession, the number of years a person has been in the business does
not necessarily reflect the level of service you can expect, but it
is a good starting point for your discussion. The same issue can apply
to professional designations. It is not uncommon
for high real estate sales producers to hire people to work for them
or with them. They typically work on a referral basis, and, as their
businesses grow, they must be able to deliver the same or higher quality
service to more clients. You may want to
be clear about who on the team will take part in your transaction, and
what role each person will play. You may even want to meet the other
team members before you decide to work with the team overall. If you
needed help with a certain part of your home purchase, who should you
talk to and how would you communicate? If you have a question about
fees on your closing statement, who would handle that? Who will show
up to your closing? These are just a few of the many important considerations
in working with a team. Some real estate
companies do offer their buyers' agents a higher commission if they
are able to sell "in-house" listings. In such circumstances, there can
be added incentive to show you a more limited range of homes than you
might consider. If this is the case with your REALTOR®, you should
be very clear on how this will impact your home search, if at all. You
also should determine it this affects how much your buyer agents fee
will be. The goal here is
to ascertain to whom the REALTOR® has legal fiduciary obligation,
which may vary from state to state or even locale to locale. In the
past, REALTORs® always worked for sellers. Then the listing broker
was responsible for paying the agent or sub-agent that brought a suitable
buyer for the home. And even though the buyer worked 'with' an agent,
the agent still represented and owed their fiduciary duty to the seller. An additional situation
in some states is dual agency. This is where the buyer decides to have
the listing agent prepare the offer for him. A knowledgeable buyer may
elect this situation which should be fully disclosed to all parties.
In some states it also affects the broker's/agent's fiduciary responsibilities
to the seller. Although REALTORs®
today almost always have a sense of moral obligation to buyers, this
original type of seller agency still exists in certain areas. In other
areas, a formal method of buyer representation called Buyer Agency exists
to protect buyers. Find out what is available in your area and make
yourself comfortable with the extent to which you will be represented. This is an issue
that can also be related to agency. In many areas, the seller still
customarily pays all REALTOR® commissions through the listing broker.
Sometimes, REALTORs® will have other small fees, such as administrative
or special service fees, that are charged to clients, regardless of
whether they are buying or selling. Be aware of the big picture before
you sign any agreements. Ask for an estimate of buyer costs from any
agent you contemplate employing. It should be important
to know that your REALTOR® has unique methods of overcoming obstacles
and is an effective negotiator on your behalf, but most importantly
that your REALTOR® can advocate for you in the most effective ways. Interviewing a REALTOR®
to help you buy a home can be very similar to interviewing someone to
work in your office. Contacting a REALTOR’s® references can be a
reliable way for you to understand how he or she works, and whether
or not this style is compatible with your own. Understand that,
especially in the heavily regulated world of real estate, it can be
increasingly difficult for a REALTOR® to offer a performance guarantee.
Sometimes you may find a REALTOR® who is willing to guarantee that
if you are dissatisfied in any way with their service they will terminate
your Buyer Agency Agreement. If your REALTOR® does not have a performance
guarantee available in writing, it is not an indication that he or she
is not committed to perform, but rather that he or she is willing to
verbally promise some kind of performance standard. In fact, REALTORs®
at eBlue® Realty understand the importance of win-win business
relationships, and that the REALTOR® does not benefit if the client
does not also benefit. It’s a good idea
for you to set your expectations reasonably in accordance with how your
REALTOR® conducts business. You may be looking for an agent to call,
fax, or email you every evening to tell you about properties that meet
your criteria which are new on the market. On the other hand, your REALTOR®
may have access to systems that will notify clients of new properties
as they come on the market (which could happen several times a day or
several times a week). Asking this extra question can help you to reconcile
your needs with your REALTOR’s® systems, which makes for a far more
satisfying relationship.
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